Malaysia Information Technology Report

Published 20 March 2015

  • 82 pages
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  • Includes 3 free updated quarterly reports
Malaysia Information Technology Report

BMI View: Although Malaysian IT market is one of the most developed markets in the region, BMI believes that there is further scope for growth with the sector expanding an average of 7.1% until 2019. This is driven by a supportive economic environment and a government policy framework encouraging the development of the market. In the hardware market, rising incomes and increased access to affordable data connectivity, along with cuts to Windows licensing fees, will boost consumer and enterprise spending. Meanwhile, over the medium term, vendor innovation based on Intel's Haswell chips and Windows touch functionality will help vendors capitalise on the strong consumption story in Malaysia. In the enterprise software and services market growth will be also be robust as firms look to harness increasing volumes of data - as well as respond to heightened competition across Southeast Asia with efficiency generating investments. Areas we identify for especially strong growth include security software and services, as well as outsourcing and cloud computing.

Headline Expenditure Projections

  • Computer Hardware Sales: MYR9.5bn in 2014 to MYR9.8bn in 2015, +3.1% in local currency terms. A sharp slowdown in tablet sales growth forecast, but resurgence in notebook growth will partially offset and keep market in positive growth territory.

  • Software Sales: MYR3.9bn in 2014 to MYR4.4bn in 2015, +10.9% in local currency terms. Spending growth expected to slow slightly from 2014 as OS upgrades were brought forward by the withdrawal of official support for Windows XP in April 2014.

  • IT Services Sales: MYR6.1bn in 2014 to MYR6.8bn in 2015, +11.1% in local currency terms. IT services is expected be the fastest growing segment of the market, with enterprise spending on outsourcing, cloud computing and security services driving demand growth.

Key Trends And Developments

Since 2011, the most prominent trend in the Malaysian IT hardware market has been the explosive...

Table of Contents

BMI Industry View
Business Environment
Industry Forecast
Table: IT Industry - Historical Data And Forecasts (Malaysia 2011-2018)
Table: Telecoms Sector - Wireline - Historical Data & Forecasts (Malaysia 2011-2018)
Macroeconomic Forecasts
Table: Economic Activity (Malaysia 2009-2018)
Industry Risk Reward Ratings
Table: APAC IT Risk/Reward Ratings - Q4 2014
Market Overview
Industry Trends And Developments
Regulatory Development
Table: Government Authorities
Competitive Landscape
International Companies
Table: Lenovo
Table: Acer
Table: HCL Axon
Local Companies
Table: Sunway E-Systems
Company Profile
HeiTech Padu
Regional Overview
Demographic Forecast
Demographic Outlook
Table: Malaysia's Population By Age Group, 1990-2020 ('000)
Table: Malaysia's Population By Age Group, 1990-2020 (% of total)
Table: Malaysia's Key Population Ratios, 1990-2020
Table: Malaysia's Rural And Urban Population, 1990-2020
Industry Forecast Methodology
Risk/Reward Ratings Methodology
Table: It Risk/Reward Ratings Indicators
Table: Weighting Of Components

The Malaysia Information Technology Report features Business Monitor International (BMI)'s market assessment and independent forecasts covering personal computers and software; semi-conductors, memory chips, integrated circuits and general components; the internet and IT solutions. It analyses analyses regulatory changes (licensing, customs and intellectual property protection) and competitive landscapes comparing IT companies by products, sales, market share, investments, projects and expansion strategies.

BMI's Malaysia Information Technology Report provides industry professionals and strategists, corporate analysts, IT associations, government departments and regulatory bodies with independent forecasts and competitive intelligence on the IT industry in Malaysia.

Key Benefits

  • Benchmark BMI's independent IT Industry forecasts for Malaysia to test other views - a key input for successful budgetary and strategic business planning in the Malaysian IT market.
  • Target business opportunities and risks in Malaysia's IT sector through our reviews of latest industry trends, regulatory changes, and major deals, projects and investments in Malaysia.
  • Assess the activities, strategy and market position of your competitors, partners and clients via our Company Profiles (inc. KPIs and latest activity).


BMI Industry View

Summary of BMI’s key industry forecasts, views and trend analysis covering IT, regulatory changes, major investments and projects and significant national and multinational company developments.

Industry SWOT Analysis

Analysis of the major Strengths, Weaknesses, Opportunities and Threats within the IT sector and within the broader telecommunications, political, economic and business environment.

BMI Industry Forecast

Historic data series (2010-2013) and forecasts to end-2019 for all key industry and economic indicators, supported by explicit assumptions, plus analysis of key downside risks to the main forecast, including:

  • IT Sector: Industry value (USDmn); IT sector contribution to GDP (%); value of hardware, software and services industry (USDmn); PC, peripherals and software imports and exports (USDmn); PC, peripherals and software sales (USDmn); number of PCs (‘000); PCs per 100 inhabitants; internet users (‘000); internet users per 100 inhabitants; broadband subscribers (‘000); broadband subscribers per 100 inhabitants.
  • Economy: Economic growth (%); nominal GDP (USDbn); unemployment (%); interest rates (%); exchange rate (against USD).

Information Technology Risk Reward Index

BMI’s Risk Reward Indices provide technology manufacturers, service providers, and IT vendors/leasing agents looking for opportunities in the region with a clear country-comparative assessment of a market’s risks and potential rewards. Each of the country markets are scored using a sophisticated model that includes more than 40 industry, economic and demographic data points to provide indices of highest to lowest appeal to investors, with each position explained.

Country Market Overview

Structure, size and value of the industry sectors including hardware, software and services; overview of the industry landscape and key players; assessment of the business operating environment and the latest regulatory developments and government authority.

BMI MacroeconomicForecast

BMI forecasts for all headline macroeconomic indicators to end-2019 including real GDP growth, inflation, fiscal balance, trade balance, current account and external debt.

Competitive Landscape

Full analysis of the competitive landscape within the hardware, software and services sectors.

Company Profiles*

Examines the competitive positioning and short- to medium-term business strategies of key industry players. Strategy is examined within the context of BMI’s industry forecasts, our macroeconomic views and our understanding of the wider competitive landscape. The latest financial and operating statistics and key company developments are also incorporated within the company profiles, enabling a full evaluation of recent company performance and future growth prospects.

Regional Overview

Cross-border analysis of country markets in the region, commenting on IT penetration (PC and internet) and market growth drivers (IT market size and IT market compound growth).


The information Technology Reports draw on an extensive network of primary sources, such as multilateral organisations, government departments, industry associations, chambers and company reports.

*Company profiles are not available for every country. Those reports instead contain information on the current activities of prominent companies operating in the market.

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'An essential, multi-faceted research tool. BMI’s thorough understanding of the major market players enables an informed – and informative – review of the sector’s actual performance, together with useful insights into current industry issues, which are topped-off with detailed and invaluable forecasts of industry and macroeconomic trends.’

Senior Research Analyst, ABC International Bank plc