United Arab Emirates Information Technology Report

Published 09 April 2015

  • 87 pages
  • Instant access to your report online and PDF format through your account library
  • Includes 3 free updated quarterly reports
United Arab Emirates Information Technology Report

BMI View: Etisalat's adoption of Microsoft Lync, which can connect people across Windows and other operating systems, including mobile devices, and the Federal Authority for Human Resources' (FAHR) implementation of IBM MobileFirst support BMI's view that heavy investments in next generation mobile broadband networks and the proliferation of smartphones has laid the foundations for growth in the region's enterprise mobility solutions market. However the rising number of devices and migration to cloud computing solutions expose organisations to a growing number of cybersecurity threats. Improving awareness of these threats combined with increased government support will underpin robust demand for cybersecurity solutions in tandem with cloud-based IT services.

Headline Expenditure Projections

Computer Hardware Sales: AED8.585bn in 2014 to AED8.780bn in 2015, +2.3% in local currency terms. Growth in the corporate segment will offset stagnating growth of consumer products.

Software Sales: AED3.005bn in 2014 to AED3.549bn in 2015, +18.1% in local currency terms. The UAE is one of the region's fastest growing ERP markets as modernisation initiatives continue in an effort to increase international competitiveness. Cybersecurity will be another important growth driver.

IT Services Sales: AED5.580bn in 2014 to AED6.351bn in 2015, +13.8% in local currency terms. Managed services will be a leading growth area, with growth of cloud computing and real-time analytics accelerating.

Key Trends & Developments

Research by Symantec's Attack Investigations Team showed that the UAE consistently had the highest number of ongoing infections detected in the Middle East on a monthly basis in the twelve months leading to June 2014. According to Microsoft, the UAE compared favourably to the Middle East as whole in terms of malware infection rates, but as of Q213 around 13 out of every 1,000 computers were infected in the nation, more than double the worldwide average of 5.8....

Table of Contents

BMI Industry View
Business Environment
Industry Forecast
Table: IT Industry - Historical Data And Forecasts (United Arab Emirates 2011-2018)
Macroeconomic Forecasts
Oil Sector To See Only Marginal Gains
Fiscal Position Remains Solid
Risks To Outlook
Table: Economic Activity (United Arab Emirates 2009-2018)
Table: GDP By Expenditure (United Arab Emirates 2011-2018)
Industry Risk Reward Ratings
Table: MEA IT Risk/Reward Ratings Table, Q414
Market Overview
Industry Trends And Developments
Regulatory Development
Government Initiatives
Competitive Landscape
International Companies
Table: Huawei Technologies
Table: HCL Infosystems
Table: Lenovo
Local Companies
Table: Alpha Data
Company Profile
Almasa Holdings
Table: Key Developments
Redington Gulf FZE
Regional Overview
Demographic Forecast
Table: United Arab Emirates' Population By Age Group, 1990-2020 ('000)
Table: United Arab Emirates' Population By Age Group, 1990-2020 (% of total)
Table: United Arab Emirates' Key Population Ratios, 1990-2020
Table: United Arab Emirates' Rural And Urban Population, 1990-2020
Industry Forecast Methodology
Risk/Reward Ratings Methodology
Table: It Risk/Reward Ratings Indicators
Table: Weighting Of Components

The United Arab Emirates Information Technology Report features BMI Research's market assessment and independent forecasts covering personal computers and software; semi-conductors, memory chips, integrated circuits and general components; the internet and IT solutions. It analyses analyses regulatory changes (licensing, customs and intellectual property protection) and competitive landscapes comparing IT companies by products, sales, market share, investments, projects and expansion strategies.

BMI's United Arab Emirates Information Technology Report provides industry professionals and strategists, corporate analysts, IT associations, government departments and regulatory bodies with independent forecasts and competitive intelligence on the IT industry in United Arab Emirates.

Key Benefits

  • Benchmark BMI's independent IT Industry forecasts for United Arab Emirates to test other views - a key input for successful budgetary and strategic business planning in the Emirati IT market.
  • Target business opportunities and risks in United Arab Emirates's IT sector through our reviews of latest industry trends, regulatory changes, and major deals, projects and investments in United Arab Emirates.
  • Assess the activities, strategy and market position of your competitors, partners and clients via our Company Profiles (inc. KPIs and latest activity).


BMI Industry View

Summary of BMI’s key industry forecasts, views and trend analysis covering IT, regulatory changes, major investments and projects and significant national and multinational company developments.

Industry SWOT Analysis

Analysis of the major Strengths, Weaknesses, Opportunities and Threats within the IT sector and within the broader telecommunications, political, economic and business environment.

BMI Industry Forecast

Historic data series (2010-2013) and forecasts to end-2019 for all key industry and economic indicators, supported by explicit assumptions, plus analysis of key downside risks to the main forecast, including:

  • IT Sector: Industry value (USDmn); IT sector contribution to GDP (%); value of hardware, software and services industry (USDmn); PC, peripherals and software imports and exports (USDmn); PC, peripherals and software sales (USDmn); number of PCs (‘000); PCs per 100 inhabitants; internet users (‘000); internet users per 100 inhabitants; broadband subscribers (‘000); broadband subscribers per 100 inhabitants.
  • Economy: Economic growth (%); nominal GDP (USDbn); unemployment (%); interest rates (%); exchange rate (against USD).

Information Technology Risk Reward Index

BMI’s Risk Reward Indices provide technology manufacturers, service providers, and IT vendors/leasing agents looking for opportunities in the region with a clear country-comparative assessment of a market’s risks and potential rewards. Each of the country markets are scored using a sophisticated model that includes more than 40 industry, economic and demographic data points to provide indices of highest to lowest appeal to investors, with each position explained.

Country Market Overview

Structure, size and value of the industry sectors including hardware, software and services; overview of the industry landscape and key players; assessment of the business operating environment and the latest regulatory developments and government authority.

BMI Macroeconomic Forecast

BMI forecasts for all headline macroeconomic indicators to end-2019 including real GDP growth, inflation, fiscal balance, trade balance, current account and external debt.

Competitive Landscape

Full analysis of the competitive landscape within the hardware, software and services sectors.

Company Profiles*

Examines the competitive positioning and short- to medium-term business strategies of key industry players. Strategy is examined within the context of BMI’s industry forecasts, our macroeconomic views and our understanding of the wider competitive landscape. The latest financial and operating statistics and key company developments are also incorporated within the company profiles, enabling a full evaluation of recent company performance and future growth prospects.

Regional Overview

Cross-border analysis of country markets in the region, commenting on IT penetration (PC and internet) and market growth drivers (IT market size and IT market compound growth).


The information Technology Reports draw on an extensive network of primary sources, such as multilateral organisations, government departments, industry associations, chambers and company reports.

*Company profiles are not available for every country. Those reports instead contain information on the current activities of prominent companies operating in the market.

Benefit from discounts when you add multiple products to your basket
2 Products SAVE 10%
3 Products SAVE 15%
4 Products SAVE 20%
5 Products SAVE 25%
6 Products SAVE 30%
7 - 20 Products SAVE 35%
21 Products or more SAVE 40%


'An essential, multi-faceted research tool. BMI’s thorough understanding of the major market players enables an informed – and informative – review of the sector’s actual performance, together with useful insights into current industry issues, which are topped-off with detailed and invaluable forecasts of industry and macroeconomic trends.’

Senior Research Analyst, ABC International Bank plc